Shipping & Delivery Policy
Shipping Options: We offer Ground and Express shipping options.
- Ground Shipping: Estimated delivery time is 5-10 business days.
- Express Shipping: Estimated delivery time is 3-5 business days.
Shipping Costs:
- FREE: On orders over $50.
- $5 Flat Rate: On orders under $50.
International Shipping: Available to various countries. Check the shipping options at checkout for specific destinations.
Order Processing: Orders are processed within 1-2 business days.
Shipping Confirmation: Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping & Delivery FAQ
Can I change my shipping address after my order has been placed?
Unfortunately, once an order is placed, the shipping address cannot be changed. If you need to update the address, please wait until the package arrives and follow our return process to place a new order.
Can I cancel an order once it has been placed?
You can cancel the order anytime before it’s shipped
Can I add items to an existing order?
Once an order is confirmed, no additional items can be added. Please place a new order for any extra items you wish to purchase.
Can my order be shipped to multiple addresses?
No, each order must be shipped to a single address. Separate orders must be placed for each destination.
How much tax will I have to pay?
Applicable taxes are calculated based on the shipping destination and will be applied at checkout.
What packaging is used for shipping?
Packaging is determined by the product and order size to ensure items arrive undamaged.
Is my package insured?
Yes, all packages are insured through the shipping carrier.
Why did some of my items ship separately?
To expedite delivery, some items may ship separately. You will not incur additional shipping charges for split shipments and will receive multiple tracking numbers.
Does my shipping address need to be the same as my billing address?
No, your shipping address can be different from your billing address. However, for credit card verification purposes, your billing address must match exactly as it appears on your statement.